Customer Service

Alina Zieba

36 Knapp Avenue 

Clifton, NJ 07011 

(973) 546-9073 home       (201) 452-4891 cell

E-mail: zieba.alina@gmail.com

 
  

 

MISSION STATEMENT

To obtain a challenging position that utilizes my over twenty years of experience working with customer service and leadership while serving a large customer base domestic and international team plus Alzheimer Patience.

            

SUMMARY OF QUALIFICATIONS

  • Self-motivated; able to meet operational deadlines, implement decisions and set effective priorities to achieve immediate and long-term goals.
  • Established interpersonal and communication skills, familiarity in dealing with a vast diversity of professionals,

             clients and staff members.

  • Adapts easily to new concepts and responsibilities.
  • Works well independently as well as a member of a team.
  • Responds well to a fast-paced, high-pressure environment.

 

COMPUTER SKILLS

 

  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Word
  • Linux (openSUSE)

 

EXPERIENCE

Home Health Aid- private assistant for Alzheimer patience- part time                             2011 - 2016 

Mary Kay Cosmetics, Clifton, NJ – S. Independent Sales Director                                   1995 - 2016

  • Assisted in the training of new consultants.
  • Processed agreements between consultants and the sales department.
  • Responsible for leadership mentoring of large group of team members.
  • Designed marketing material such as monthly newsletters and targeted advertising.
  • Fulfillment of customer orders as well as customer service follow-up on those orders.
  • Recipient of 68 quarterly Star Consultant Awards and Century Club (several times).
  • Winner of the Personal National Court of Sales Award for 8 years in the row.
  • Received Miss Go-Give award in the National Area (2010).
  • Winner of four company cars.

 

 

Mary Kay Cosmetics, Clifton, NJ - Beauty Consultant 

  • Winner of the first company car                                                                                        1993 – 1994                 
  • Responsible for processing customer orders and new consultants Agreements.
  • Involved in generating marketing and training material for new consultants.
  • Successfully recruited new sales consultants and built a sales team.

                                   

Ramco American International Inc, Mahwah, NJ - Technical Engineer                             1992 – 1993

  • Technical research and customer service.

 

 

 

EDUCATION                                                                           

 

Passaic Community College, Paterson, NJ                                                                 2016 - Present

  • Pursuing Associate in Science in Applied Computer Science
  • Home Health Aid Certification                                                                                  2014

 

Bergen Community College, Paramus, NJ                                                                   1991-1992

  • Computer training
  • Business Computer Programming
  • CAD

 

Warsaw University of Aviation, Warsaw, Poland

  • M.S. Mechanical Engineering and Teacher Diploma                                                      1982          

 

LANGUAGES

  • Fluent in English, Polish, and Russian 
  • Working knowledge of French 

 

REFENCES

  • References Will Be Furnished Upon Request
  • ID#: 134389
  • Location: Clifton, NJ , 07011

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

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